❓ FREQUENTLY ASKED QUESTIONS
Quick answers before you place your order.
Select your preferred package, enter your correct UID, choose your payment method, and complete your payment.
Open Genshin Impact and check your player profile. Your UID is displayed on your profile. Please double-check it before placing your order.
After successful payment confirmation, your order will be processed and the selected Genesis Crystals will be delivered to the UID you provided.
Orders are processed after successful payment confirmation. Delivery time may vary depending on the selected package and current order volume.
No. Never share your Genshin Impact password or OTP. Only provide the information specifically requested on the TopUpMandu product page.
Complete Your Payment
Select your preferred payment method and follow the instructions.
Pay via QR
Scan the QR code using your supported mobile banking or payment app.
After Payment
- Complete your payment.
- Keep your transaction/reference ID.
- Submit your order.
- Wait for digital delivery.
