Terms & Conditions — Topupmandu

Last Updated: August 21, 2026

Welcome to Topupmandu. By accessing or using our website, purchasing a product, or placing an order, you agree to these Terms & Conditions. Please read them carefully before making any purchase.

1. About Topupmandu

Topupmandu provides digital products and services, including but not limited to:

• Game top-ups and in-game currencies

• Game credits, diamonds, UC, points, and similar digital items

• Google Play gift cards and codes

• Apple Gift Cards and/or App Store & iTunes codes

• Digital vouchers and other prepaid products

• Other digital products listed on our website

Topupmandu is an independent digital-product retailer unless specifically stated otherwise. Game publishers, Google, Apple, and other brands are separate entities and are not necessarily affiliated with or endorsing Topupmandu.

2. Orders and Payments

When placing an order, you are responsible for providing accurate information.

For game top-ups, this may include:

• Player ID / UID

• Server or region

• Game account information requested on the product page

For gift cards or digital codes, you are responsible for selecting the correct country/region, currency, denomination, and product.

Once an order has been submitted and payment has been successfully processed, Topupmandu may begin processing the order immediately.

3. Game Top-Up Policy

Game top-ups are delivered to the Player ID/UID or account information provided by the customer.

Customers are responsible for checking their Player ID/UID before payment.

Topupmandu is not responsible for successful delivery to an incorrect Player ID/UID supplied by the customer.

If the supplied information is incorrect, contact us as soon as possible. We will attempt to assist, but a refund or replacement cannot be guaranteed if the transaction has already been completed.

You should never provide your game password, OTP, PIN, or other sensitive login credentials unless a specific service legitimately requires them and clearly states so.

4. Delivery

Most digital products are delivered electronically.

Game top-ups may be delivered instantly or within the estimated processing time displayed on the product page.

Gift cards and digital codes may be delivered through the method specified during checkout, such as email, account dashboard, or another electronic delivery method.

Delivery times can occasionally be affected by:

• Payment verification

• Third-party service issues

• Game/server maintenance

• Network problems

• Fraud/security checks

• Product availability

• Incorrect customer information

If your order has not been delivered within the stated timeframe, contact Topupmandu support with your Order ID.

5. Gift Cards and Digital Codes

Gift cards and digital codes are region and currency specific unless explicitly stated otherwise.

Before purchasing, customers must verify:

1. Country/region

2. Currency

3. Platform

4. Product type

5. Account compatibility

Google states that Google Play gift cards may only be redeemed and used in the country and currency for which they were purchased, and the Google Play account's country/region generally needs to match the gift card's region. (Google Help)

Apple also applies country/region restrictions to its gift cards and codes. For example, Apple states that U.S.-purchased gift cards are intended for U.S. accounts and transactions. (Apple)

Topupmandu is not responsible for customers purchasing a code for the wrong region.

6. Google Play Products

Google Play gift cards and prepaid Play balance are subject to Google's applicable terms and policies.

Google states that Play gift cards and prepaid Play balance generally are not refundable or transferable except where required by law. (Google Help)

Customers should therefore verify their Google Play country/region before purchasing.

If a Google Play code cannot be redeemed, contact Topupmandu support with your Order ID and relevant error information. We may request additional information to investigate the issue.

7. Apple Gift Cards and Codes

Apple Gift Cards and codes are subject to Apple's applicable terms and conditions.

Apple states that gift cards generally cannot be redeemed for cash, returned for cash refunds, exchanged, or resold except where required by law. Apple may also restrict cards and codes to particular countries or regions. (Apple)

Customers must therefore verify the Apple Account country/region before purchasing.

Topupmandu cannot change the region of an Apple Account or convert an incorrectly purchased regional code into another region.

8. Refund and Cancellation Policy

Because our products are primarily digital products, orders may become non-refundable once the product has been delivered, redeemed, activated, or successfully credited to an account.

Refunds may be considered in situations such as:

• Payment was completed but the product was not delivered

• A technical error occurred on our side

• A code was defective or invalid when supplied

• The same order was charged multiple times due to a technical issue

• A refund is required by applicable law

Refunds are not normally available for:

• Incorrect Player ID/UID supplied by the customer

• Incorrect game/server/region selected

• Incorrect Google Play country/region

• Incorrect Apple country/region

• Change of mind after delivery

• Already redeemed gift cards or codes

• Already credited game top-ups

• Customer's failure to read the product description

• Account restrictions or bans caused by the customer or game publisher

Where a third-party platform's policies apply, those policies may also affect whether a refund can be provided.

9. Redeemed or Activated Codes

Once a digital code has been successfully displayed, delivered, redeemed, activated, or otherwise made available to the customer, Topupmandu may be unable to cancel or refund the order.

Customers should treat digital codes like cash and never share them publicly or with unknown individuals.

Apple specifically warns customers about gift-card scams and unauthorized use. (Apple Gift Card)

10. Fraud and Suspicious Transactions

Topupmandu reserves the right to temporarily hold, cancel, or refuse an order if we reasonably suspect:

• Payment fraud

• Stolen payment information

• Unauthorized transactions

• Multiple suspicious orders

• Abuse of refunds or chargebacks

• Automated or malicious activity

• Attempts to exploit pricing or technical errors

We may request additional information to verify an order.

If an order is cancelled because of suspected fraud, the corresponding payment may be handled according to the applicable payment provider's procedures.

11. Chargebacks

Customers should contact Topupmandu support before initiating a payment dispute or chargeback for a legitimate transaction.

If a customer receives a digital product and subsequently initiates an unauthorized chargeback, Topupmandu reserves the right to provide relevant transaction and delivery information to the payment provider or financial institution.

Fraudulent chargebacks may result in account restrictions or cancellation of future orders.

12. Pricing

Prices displayed on Topupmandu may change at any time without prior notice.

We may correct:

• Pricing errors

• Product description errors

• Currency conversion errors

• Availability errors

• Promotional errors

If an order contains a significant pricing or product error, Topupmandu may cancel the order and provide an appropriate refund where applicable.

13. Third-Party Platforms

Topupmandu sells or facilitates access to digital products that may be provided by third parties.

This includes platforms such as:

• Google Play

• Apple

• Game publishers

• Game developers

• Payment providers

• Digital-code distributors

Topupmandu does not control the policies, availability, servers, account systems, or services of these third parties.

Changes made by a game publisher, Google, Apple, or another third party may affect the use of a purchased product.

Google's own terms state that purchases and digital content are subject to Google's applicable terms and refund policies. (Google Play)

14. Account Responsibility

Customers are responsible for maintaining access to their:

• Game accounts

• Google Accounts

• Apple Accounts

• Email accounts

• Other accounts used to redeem digital products

Topupmandu is not responsible for losses resulting from:

• Account bans

• Account suspension

• Lost passwords

• Lost account access

• Incorrect account information

• Account region restrictions

• Violation of a platform's rules

15. Product Availability

Some products may become temporarily unavailable due to:

• Server maintenance

• Publisher restrictions

• Regional restrictions

• Supplier issues

• Platform changes

• Technical problems

Topupmandu may temporarily suspend sales of affected products.

16. Promotions and Discounts

Promotional offers, discount codes, cashback, and special pricing may have additional terms.

Unless otherwise stated:

• Promotions cannot be exchanged for cash.

• Multiple promotional codes cannot necessarily be combined.

• Promotions may have expiration dates.

• Topupmandu may modify or end promotions at any time.

17. Intellectual Property

All Topupmandu branding, website content, graphics, logos, text, and original materials belong to Topupmandu or their respective rights holders.

Third-party trademarks, logos, game names, and platform names remain the property of their respective owners.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Topupmandu will not be responsible for indirect or consequential losses arising from:

• Game/server downtime

• Platform outages

• Account bans

• Incorrect information supplied by customers

• Third-party service failures

• Regional restrictions

• Unauthorized access to customer accounts

• Delays caused by payment providers or third-party platforms

Nothing in these Terms is intended to exclude any consumer rights or legal protections that cannot lawfully be excluded.

19. Changes to These Terms

Topupmandu may update these Terms & Conditions when necessary.

Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of Topupmandu after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Contact Us

If you have a problem with an order, please contact Topupmandu support and provide:

• Order ID

• Product name

• Payment reference, if applicable

• Player ID/UID or relevant account information

• Screenshot/error message, if applicable

Topupmandu Support:
📧 topupmandu@gmail.com
📱 [Your Phone/WhatsApp]
🌐 [Your Website URL]

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Important recommendation for Topupmandu

I would put a short warning directly above the checkout button:

⚠️ Important: Please verify your Player ID/UID, game/server, and country/region before placing your order. Digital products such as game top-ups and gift cards may not be refundable after delivery, redemption, or activation.

This is particularly important for Google Play and Apple products because regional restrictions can prevent a customer from redeeming a code purchased for the wrong country/region. (Google Help)